Privacy Policy

This Privacy Policy explains how we collect, use, share, and keep your personal information when you use our website and services.

Introduction

When you use our website, you're agreeing to the practices we describe in this Privacy Policy. We'll explain what personal information we might collect, how we use it, and what choices you have about how we use and share your data.

Information We Collect

Depending on how you use our site, we might collect these types of information:

• Basic Info: your name, address, email, phone number, account details, and service address.
• Payment Details: bank account or credit card info we need to process your payments.
• Call Recordings: we might record phone calls for quality control or to meet legal requirements.
• What You Tell Us: anything you share through forms, chat, surveys, or other ways of communicating with us.
• Online Activity: your IP address, how you browse our site, how you interact with ads, and data we collect through cookies and similar tools.

Sensitive Personal Information

We only collect sensitive personal information when we really need it or when you give us permission (like for applications, verifying who you are, or if you're applying for a job). This might include:

• Government IDs (like Social Security or passport numbers) — we only collect these when we have to and don't keep them unless we're required to.
• Login information — we only keep this as long as we need to maintain your account.
• Health info or demographic data — we only collect this when relevant and keep it as long as needed for business or legal reasons.

How We Collect Information

Here's how we collect information:

• Stuff you give us directly through forms, applications, surveys, or when you create an account.
• Info we automatically collect when you visit or use our site (like cookies, IP addresses, and web beacons).
• Information from our partners, service providers, or public sources.

How We Use Information

We use the information we collect to:

• Give you our products and services, and handle your payments.
• Answer your questions, help with support issues, and communicate with you.
• Make content and ads more relevant to you (where the law allows).
• Make our website better and do research to improve our services.
• Stop fraud and keep our systems secure.
• Follow legal requirements and handle business deals like mergers or selling parts of our business.

Information Sharing and Disclosure

We might share your information with:

• Companies we trust who help us provide services and promise to protect your data.
• Other companies when the law requires it or to protect legal rights and safety.
• Potential buyers or partners if we're involved in a merger, sale, or similar business deal.

We don't control other websites or how they handle data. When you click links to other sites, they have their own privacy policies and practices.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to see how you use our site. These help us make the site work better, personalize your experience, and understand how our ads are doing. You can manage or turn off cookies in your browser settings, but this might affect how some parts of our site work.

Clear Gifs / Web Beacons

We use small tracking tools (clear gifs, web beacons) on pages and in emails to see how well they're working and whether you're engaging with them. If you don't want marketing emails anymore, just follow the unsubscribe instructions in those emails.

Telephone Calls and Recordings

We might record phone calls to make sure we're providing good service, following rules, and training our team. If the law requires it, we'll ask for your permission before recording.

Marketing, Sale, and Targeted Advertising

Depending on the laws where you live and your preferences, we might share some personal information or use it for targeted ads. When required, we'll give you the chance to opt out of this sharing or targeted advertising.

Special Categories: Insurance Customers and Job Applicants

If you're applying for insurance or a job, we might collect extra information for underwriting, processing claims, or evaluating your application. Some of this data might be handled differently and won't be used for advertising.

Your Privacy Rights

Depending on where you live and what laws apply, you might have these rights:

• See Your Data: Ask for a copy of the personal information we have about you.
• Fix Mistakes: Ask us to correct any wrong information we have about you.
• Delete Your Data: Ask us to delete your personal information (with some exceptions).
• Stop Selling/Sharing: Tell us not to sell or share your personal information (where this applies).
• Limit Sensitive Data Use: Ask us to restrict how we use or share your sensitive personal information.

When you ask to use these rights, we might need to verify who you are to protect your privacy. If we can't verify your identity, we might not be able to process your request.

Non-Discrimination

You won't be punished or treated differently for exercising your privacy rights.

Children

Our site is meant for adults. We don't knowingly collect personal information from kids under 13. If we find out we've collected info from a child under 13, we'll delete it as required by law.

Data Retention

We only keep your personal information as long as we need it for the purposes described in this policy, or as long as the law requires. How long we keep it depends on our relationship with you, legal requirements, and business needs.

Security

We use reasonable security measures to protect your personal information. However, no internet system can be guaranteed to be 100% secure.

Changes to this Policy

We might update this Privacy Policy from time to time. We'll post any important changes on this page. If you keep using our site after we make changes, that means you accept the updated policy.

Contact

If you have questions about this Privacy Policy or want to make a request, please use our contact form or customer support options on this site.